Privacy Policy

Last Updated: January 2026

Introduction

Skytop Transportation Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our non-emergency medical transportation services or visit our website.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, address, phone number, and email address
• Date of birth and emergency contact information
• Medical information relevant to transportation needs (mobility requirements, wheelchair specifications, medical conditions affecting transport)
• Healthcare provider information and appointment details
• Insurance information for billing purposes
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device and platform information

How We Use Your Information

We use the information we collect to:

• Provide and manage transportation services
• Process bookings and coordinate with healthcare providers
• Bill for services and process payments
• Communicate about appointments and service updates
• Improve our services and website functionality
• Comply with legal obligations and regulations
• Respond to customer inquiries and requests

Information Sharing

We may share your information with:

• Healthcare providers to coordinate transportation
• Insurance companies for billing purposes (with your consent)
• Third-party service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data storage and transmission
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

HIPAA Compliance

Skytop Transportation Inc. is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) regarding protected health information (PHI). We maintain appropriate safeguards to protect PHI and only use or disclose it as permitted by law.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal requirements. Service records are maintained for a minimum of seven years as required by healthcare regulations.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Request a copy of your data

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Skytop Transportation Inc.
1570 SE Port St Lucie Blvd
Port Saint Lucie, FL 34952
Phone: +1 (321) 202-3869
Email: info@skytoptransportation.biz