1. Acceptance of Terms
By accessing and using this website or our Non-Emergency Medical Transportation (NEMT) services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
2. Description of Service
Skytop Transportation Inc. provides Non-Emergency Medical Transportation (NEMT) services, including:
- Transportation to and from medical appointments
- Wheelchair-accessible vehicle transportation
- Stretcher transportation services
- Ambulatory transportation for patients
- Door-to-door pickup and drop-off services
- Coordination with healthcare facilities and providers
Our services are designed for individuals who require transportation assistance for medical appointments but do not require emergency medical care during transit.
3. Eligibility
To use our services, you must:
- Be at least 18 years of age, or have a parent/guardian book on your behalf
- Have a legitimate medical appointment or healthcare-related transportation need
- Provide accurate and complete information about your transportation needs
- Inform us of any special accommodations required (wheelchair, stretcher, etc.)
4. User Responsibilities
You agree to:
- Provide accurate personal and appointment information
- Be ready for pickup at the scheduled time
- Inform us promptly of any cancellations or schedule changes
- Treat our drivers and staff with respect
- Follow safety instructions provided by drivers
- Ensure a responsible adult is available for minors or individuals requiring assistance
- Provide necessary medical equipment (oxygen, mobility aids) in working condition
5. Prohibited Uses
You may not use our services to:
- Request transportation for illegal purposes
- Provide false or misleading information
- Use our services in a manner that endangers others
- Harass, abuse, or harm our drivers or staff
- Transport illegal substances or contraband
- Interfere with our operations or dispatch systems
- Submit fraudulent insurance or Medicaid/Medicare claims
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of Skytop Transportation Inc. and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use our content without written permission.
7. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE SPECIFIC ARRIVAL TIMES AND ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY TRAFFIC, WEATHER, OR OTHER FACTORS BEYOND OUR CONTROL. OUR DRIVERS ARE NOT MEDICAL PROFESSIONALS AND DO NOT PROVIDE MEDICAL CARE DURING TRANSPORT.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKYTOP TRANSPORTATION INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR LIABILITY IS LIMITED TO THE COST OF THE TRANSPORTATION SERVICE. WE RECOMMEND APPROPRIATE TRAVEL INSURANCE FOR ADDITIONAL COVERAGE.
9. Third-Party Services & Links
Our website may contain links to third-party websites, including healthcare providers and insurance companies. We are not responsible for the content, privacy practices, or terms of these external sites. Use of third-party services is governed by their respective terms and conditions.
10. Termination
We reserve the right to refuse service or terminate your account for violation of these terms, abusive behavior, or other justifiable cause. You may discontinue use of our services at any time. Provisions that should survive termination will remain in effect.
11. Indemnification
You agree to indemnify and hold Skytop Transportation Inc., its officers, employees, and agents harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes shall be resolved in the courts of the State of Florida.
13. Changes to Terms
We may update these terms periodically. Continued use of our services after changes constitutes acceptance. We encourage regular review of these terms. Material changes will be communicated through our website or email.
14. Contact Information
For questions about these Terms of Service:
Skytop Transportation Inc.